My conversation with Spend Matters’ Jason Busch

Posted by: Joel Capperella

Had a great conversation today with Jason Busch from Spend Matters regarding the continued evolution of end-to-end talent management. Jason offered a different perspective on the issues at hand. He helped me to understand that it is possible that the slow adoption of comprehensive talent strategies could be partially due to a firm’s mistaken belief that they are being adequately served. In other words, a large firm that has technology in place for leveraging selected staffing firms, or even has a managed service provider, has the expectation that:

1. The technology is providing insight, such as improving the use of independent contractors.
2. Its selected staffing partners are focused on quality of skill delivered, rather than placement volumes.
3. Its managed service provider is feverishly working to flesh out all categorical skill criteria best served with contingent labor.

Our experience, however, has shown that it is a rare instance when any of this actually happens.

It’s a complex issue that requires continued collaboration between multiple areas of the business, including finance, HR, and operations. As our readers probably know, we are dedicated to being in front of this trend, and delivering strong recommendations for action.

Jason helped us today by uncovering obstacles to reveal the ultimate value in a true talent supply chain. I’m happy to have made the connection, and we’ve agreed to catch up in person next time he’s in the Philly area.

Looking forward to the continued conversation.