5 ways to encourage your staff when the going gets tough
There are many instances in life when we experience setbacks, such as failing a test that you thought you were prepared for or missing an important meeting due to a canceled flight. These occurrences test our patience, coping skills, and also our strength. We can either throw in the towel or we can proceed with meaningful purpose.
In these situations I always remember a favorite phrase of mine: “When the going gets tough, get tougher.” This mantra can apply to many situations, including recruitment process outsourcing (RPO) partnerships.
In RPO partnerships there are times when, despite highly impactful performance results, a client might cease using our support. When this happens, it’s difficult for the staff, who have put hard work into the account, to not take it personally. But at these times, staying true to your core values, protecting your employment brand, and performing your best happen to be the most important responses.
Here are five suggestions to encourage your staff to keep going during difficult times:
- Service like you mean it. The quicker you can gain a steady pace and momentum, the easier the transition for change. This is a great time to take risks, suggest new ideas, and foster some creativity. During transition stages, clients are open to suggestions and ideas. They might be preparing to take the work back and would value your input.
- Share every win. You deserve to celebrate even small victories, especially in tougher times.
- Continue to build relationships and manage your social network. Your social network is your support network during the transition period. Consider five professional contacts that you know who can help you.
- Support your peers. Offering support will positively affect those around you and help your coworkers get through the transition.
- Be opportunistic. Thriving throughout change and ambiguity will give you invaluable skills for long-term career success.
Transition can inspire growth. Stay true to your work, and don’t let any part of the transition pull you down. And keep in mind that that last impression of your work is what the client will remember!
Be tough and carry on. Your values and talent will carry you to your next journey.